Terms of service
Terms of Service
Last Updated: June 2026
Welcome to TOTIS. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before making a purchase.
1. Acceptance of Terms
By using our website and placing an order, you agree to comply with and be bound by these Terms of Service, our Return & Refund Policy, and any other policies published on our website.
2. Products and Services
We strive to ensure that all product descriptions, images, pricing, and availability information are accurate. However, we reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.
Product images are for illustrative purposes only. Actual products may vary slightly in color, packaging, or appearance.
3. Pricing and Payments
All prices displayed on our website are in Indian Rupees (INR).
We reserve the right to modify prices, discontinue products, or refuse orders at our sole discretion.
Orders will only be processed after successful payment confirmation.
4. Order Acceptance and Cancellation
We reserve the right to cancel or refuse any order for reasons including but not limited to:
- Product unavailability
- Pricing errors
- Suspected fraudulent activity
- Incomplete or incorrect customer information
If an order is cancelled after payment has been received, the applicable refund will be processed to the original payment method.
5. Shipping and Delivery
Delivery times are estimates and may vary depending on location, courier services, weather conditions, holidays, and other unforeseen circumstances.
TOTIS shall not be held liable for delays caused by third-party logistics providers or events beyond our reasonable control.
6. Returns and Refunds
Returns, replacements, and refunds are governed by our Return & Refund Policy.
Customers are responsible for reviewing the Return & Refund Policy before placing an order.
7. Customer Responsibilities
Customers agree to:
- Provide accurate and complete information.
- Ensure delivery details are correct.
- Cooperate with courier partners when necessary.
- Use the website lawfully and responsibly.
We are not responsible for delivery issues caused by incorrect information provided by the customer.
8. Intellectual Property
All content on this website, including text, logos, images, graphics, designs, and trademarks, is the property of TOTIS and may not be copied, reproduced, distributed, or used without prior written permission.
9. Limitation of Liability
To the maximum extent permitted by law, TOTIS shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website, products, or services.
Our total liability shall not exceed the amount paid by the customer for the specific order in question.
10. Privacy
Customer information is handled in accordance with our Privacy Policy.
By using our website, you consent to the collection and use of information as described in our Privacy Policy.
11. Modifications
We reserve the right to update or modify these Terms of Service at any time without prior notice. Changes become effective immediately upon posting on the website.
Continued use of the website after changes are posted constitutes acceptance of the revised Terms.
12. Governing Law
These Terms of Service shall be governed and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts in India.
13. Contact Information
For any questions regarding these Terms of Service, please contact:
TOTIS
Email: totiscentral@gmail.com
Phone/WhatsApp: +91 9444447050
By using our website and placing an order, you agree to comply with and be bound by these Terms of Service, our Return & Refund Policy, and any other policies published on our website.